HAVE A QUESTION?

Send us an email at support@ashanderie.com or give us a call or text at (734) 992-7407 and we’re happy to help! Reach us Monday-Friday from 10am - 5pm ET.

Easy holiday exchanges & returns

Gifting for the holidays just got easier!  On all US orders, exchange or return any items purchased now through the end of the year until January 31st, 2022.

Our Shipping policy

Enjoy FREE shipping on all US orders.

We do! We offer a shipping, duties, and taxes paid shipping option which is the most economical way to ship international orders. See exact shipping costs at checkout.

NOTE: All FedEx shipping methods are subject to bill you for duty and tax after the fact.

- Canada

- Australia

- United Kingdom

- South Africa

- Austria

- Bahrain

- Belgium

- Bhutan

- Brunei

- Bulgaria

- Cyprus

- Czech Republic

- Denmark

- Belarus

- Kosovo

- North Macedonia

- Moldova

- Republic of Albania

- Bosnia And Herzegovina

- Croatia

- Montenegro

- Serbia

- Turkey

- Estonia

- Norway

- Switzerland

- Portugal

- Iceland

- Greenland 

- Finland

- France

- Germany

- Greece

- Hong Kong

- Hungary

- India

- Ireland

- Israel

- Italy

- Japan

- Latvia

- Lebanon

- Lithuania

- Malaysia 

- Malta

- Mexico

- Netherlands

- New Zealand

- Poland

- Romania

- Saudi Arabia

- Singapore 

- Slovakia

- Slovenia

- Spain

- Sweden

- Taiwan 

- United Arab Emirates

Orders placed on business days before 2pm ET will be shipped that day. Any order placed after 2pm ET will be shipped the following business day. This cutoff includes expedited shipping options like overnight shipping.

How do exchanges and returns work?

We offer free exchanges and returns on all US orders within 30 days, unless otherwise specified. Please fill out this form to get the return or exchange process started.

Returned items must be unused and in the same condition that you received it. We cannot accept any returns for washed or worn items. 

When will we offer more products?

We’re always developing new products. If there’s something you’re looking for, feel free to send us an email and let us know!