Frequently Asked Questions
Have a question?
Send us an email at support@ashanderie.com or give us a call or text at (734) 992-7407 from
10AM - 5PM EST Monday through Friday.
Do you ship internationally?
We do! Shop without worry with a shipping, duties, and taxes paid shipping option. See applicable countries here. Get free international shipping on orders of $199 or more.
Exchanges or Returns
We offer free exchanges and returns on all US orders within 30 days, unless otherwise specified. Send us an email with your order number to get the process started.
Shipping Policy
Enjoy FREE shipping on all US orders. All in-stock orders are shipped in 2-8 business days. Expedited shipping options are also available at checkout.
Shipping Cutoff Times
Orders placed before 2:30 PM EST during a normal business day will be sent out that day. Any order placed afterwards, will be shipped the following business day. This cutoff includes expedited shipping options like overnight.
When will you offer more products?
We’re always developing new products. If there’s something you’re looking for, feel free to send us an email and let us know!
Holiday Exchanges or Returns
Gift without worry - all purchases made now through the holidays are eligible for free returns and exchanges through January 31st. Email us with any questions at support@ashanderie.com.
Christmas Shipping
We offer a variety of shipping options to make sure your clothes get delivered before Christmas. Note that our free shipping option is guaranteed to arrive before then until 12/17/18 at 2 PM EST.
Shop without worry, get an easy shipping option for international orders with tracking that includes shipping, duties, and taxes paid
See exact pricing during the checkout process
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