HAVE A QUESTION?
Send us an email at support@ashanderie.com and we’re happy to help! Reach us Monday-Friday from 10am - 5pm ET.
Our Shipping policy
Enjoy FREE shipping on all US orders.
We do! We offer a shipping, duties, and taxes paid shipping option which is the most economical way to ship international orders. See exact shipping costs at checkout.
NOTE: All FedEx shipping methods are subject to bill you for duty and tax after the fact.
- Canada
- Australia
- United Kingdom
- South Africa
- Austria
- Bahrain
- Belgium
- Bhutan
- Brunei
- Bulgaria
- Cyprus
- Czech Republic
- Denmark
- Belarus
- Kosovo
- North Macedonia
- Moldova
- Republic of Albania
- Bosnia And Herzegovina
- Croatia
- Montenegro
- Serbia
- Turkey
- Estonia
- Norway
- Switzerland
- Portugal
- Iceland
- Greenland
- Finland
- France
- Germany
- Greece
- Hong Kong
- Hungary
- India
- Ireland
- Israel
- Italy
- Japan
- Latvia
- Lebanon
- Lithuania
- Malaysia
- Malta
- Mexico
- Netherlands
- New Zealand
- Poland
- Romania
- Saudi Arabia
- Singapore
- Slovakia
- Slovenia
- Spain
- Sweden
- Taiwan
- United Arab Emirates
How do exchanges and returns work?
We offer free exchanges and returns on all US orders within 30 days, unless otherwise specified. Please fill out this form to get the return or exchange process started.
Returned items must be unused and in the same condition that you received it. We cannot accept any returns for washed or worn items.
We are not able to provide pre-paid return labels for our international customers. Our international customers will be responsible for the cost of returns shipping, exchange shipping, and any duties or fees associated with their order.
When will we offer more products?
We’re always developing new products. If there’s something you’re looking for, feel free to send us an email and let us know!