FAQs

Free US Shipping: Delivers in 2-8 business days
US Priority Shipping:
Delivers in 1-5 business days
International Shipping:
All orders deliver in 3-12 business days

*Non-contiguous US jurisdictions orders should add 1 business day for shipping. For international orders, shipping, duties, and taxes paid shipping options are available for certain countries. See exact shipping options at checkout.

You have 30 days from delivery of your order to exchange or return any clothes. Need an extension for a gift? Just email us at support@ashanderie.com if you need more time for gifts, holidays, or any other reason. We’re happy to accommodate when we can!


To start the returns process, please go to our Exchanges and Returns Portal.

If you receive an item that is damaged or defective, please contact us within one week of delivery and include a photo of the affected area/defective item. Email us at support@ashanderie.com, and we will work with you to get a refund, replacement, or alternative resolution.